Privacy policy

What we collect

When you submit an enquiry, quotation request or document request through this site, we collect the information you enter: your name, company, business type, country, business email address, WhatsApp number if provided, product interest, estimated quantity and your message.

This information is used solely to respond to your enquiry, prepare a quotation, and maintain the correspondence that follows. We do not sell it, and we do not use it for advertising to you.

Form processing

Enquiry forms on this site are submitted through a third-party form processing service (Web3Forms), which relays the submitted content to our sales inbox. The form service processes the data in transit and delivers it; we retain the resulting correspondence in our business email systems.

Analytics

We may use web analytics to understand which pages and product categories are relevant to visitors. Where analytics are used, they are configured not to block the main content of the site, and are subject to the consent requirements applicable in your region.

Cookies

Strictly necessary cookies may be used for security and form submission integrity. If analytics or similar tools are enabled, they are disclosed and subject to your consent choice where local law requires it.

Data retention

Enquiry correspondence is retained for as long as necessary to manage the business relationship and to meet record-keeping obligations. If you would like your enquiry information removed from our records, contact us and we will action the request unless we are required to retain it.

Sharing

We do not share enquiry information with third parties for their own marketing purposes. Information may be handled by service providers who support our email, hosting and form processing operations, strictly for the purpose of delivering those services.

Your rights

You can ask what information we hold about you, request a correction, or request deletion. Contact us using the details below and we will respond.

Contact

General enquiries and privacy requests: [email protected]. For data submitted through an enquiry form, you can also reply directly to the confirmation email you receive.

Changes to this policy

If this policy changes materially, the updated version will be published on this page.